Become a Toll-Free Service Provider

With deep experience, a powerful network, and stellar customer service, we help you as a Toll-Free Service Provider secure and manage the numbers you need, giving your business the power to succeed. 

  • Reserve Your Numbers Instantly

  • Choose Your Routing Plan

  • Grow Profitability & Reduce Costs

  • Access to a Dedicated Support Team

  • Increase Efficiency & Control

Who Can Become a Toll-Free Service Provider?

Anyone who uses or provides Toll-Free Service can apply. Current providers include telecom companies, application providers, professional phone number management firms, and advertising & marketing specialists.

See a complete list

Becoming a Toll-Free Service Provider Is Easy

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Submit an Application

Review the Service Establishment Checklist and submit a short application online.

Application Resources

Online Application

Service Establishment Checklist

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Get Trained

A five-day classroom training is offered to help prepare for the certification exam. Alternatively, you may prepare for the exam through self-study using SMS/800's Student Guide, hands-on exercises, and how-to videos.

Training Resources

Training Schedule

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Get Certified

Each Toll-Free Service Provider applicant must pass an exam to certify you have been trained on the knowledge of customer records, number administration, and service provisioning.

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Frequently Asked Questions

Explore frequently asked questions about SMS/800, the Toll-Free Industry, and becoming a Toll-Free Service Provider or an SCP Owner/Operator.

Learn More

Blog

Gain insights from our industry experts and get the latest Toll-Free Industry news.

View Our Blog

From Our Blog

Now that the Texting & Smart Services (TSS) Registry Beta release is live, we talked with Ryan Karnas, Director of Product & Services, to get his insights on the core system requirements and some of the technical features of the new registry. 

 

One of the hallmark features of the SMS/800 voice platform is to ensure smooth and hassle-free Toll-Free Number (TFN) portability, which allows a TFN subscriber to switch service providers while retaining the same number for incoming calls. Read more to find out what new features has been implemented to help expedite this process.