Become a Toll-Free Service Provider

With deep experience, a powerful network, and stellar customer service, we help you as a Toll-Free Service Provider secure and manage the numbers you need, giving your business the power to succeed. 

  • Reserve Your Numbers Instantly

  • Choose Your Routing Plan

  • Grow Profitability & Reduce Costs

  • Access to a Dedicated Support Team

  • Increase Efficiency & Control

Who Can Become a Toll-Free Service Provider?

Anyone who uses or provides Toll-Free Service can apply. Current providers include telecom companies, application providers, professional phone number management firms, and advertising & marketing specialists.

See a complete list

Becoming a Toll-Free Service Provider Is Easy

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Submit an Application

Review the Service Establishment Checklist and submit a short application online.

Application Resources

Online Application

Service Establishment Checklist

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Get Trained

A five-day classroom training is offered to help prepare for the certification exam. Alternatively, you may prepare for the exam through self-study using SMS/800's Student Guide, hands-on exercises, and how-to videos.

Training Resources

Training Schedule

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Get Certified

Each Toll-Free Service Provider applicant must pass an exam to certify you have been trained on the knowledge of customer records, number administration, and service provisioning.

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Frequently Asked Questions

Explore frequently asked questions about SMS/800, the Toll-Free Industry, and becoming a Toll-Free Service Provider or an SCP Owner/Operator.

Learn More

Blog

Gain insights from our industry experts and get the latest Toll-Free Industry news.

View Our Blog

From Our Blog

Beginning today, Responsible Organizations (Resp Orgs) of record are receiving notifications regarding requests to text enable their Toll-Free Numbers.

SMS/800, Inc. is currently developing a new registry to enable texting and other multimedia services for Toll-Free Numbers. Previously, we spoke to Alan Stiffler, SMS/800’s vice president of business development, about this critical initiative and the related business drivers. In this post, Alan shares his insights on how the system will work and provides more details on the introduction timeline.