Become a Toll-Free Service Provider

With deep experience, a powerful network, and stellar customer service, we help you as a Toll-Free Service Provider secure and manage the numbers you need, giving your business the power to succeed. 

  • Reserve Your Numbers Instantly

  • Choose Your Routing Plan

  • Grow Profitability & Reduce Costs

  • Access to a Dedicated Support Team

  • Increase Efficiency & Control

Who Can Become a Toll-Free Service Provider?

Anyone who uses or provides Toll-Free Service can apply. Current providers include telecom companies, application providers, professional phone number management firms, and advertising & marketing specialists.

See a complete list

Becoming a Toll-Free Service Provider Is Easy

Hands typing on a keyboard

Submit an Application

Review the Service Establishment Checklist and submit a short application online.

Application Resources

Online Application

Service Establishment Checklist

Computers on a desk

Get Trained

A five-day classroom training is offered to help prepare for the certification exam. Alternatively, you may prepare for the exam through self-study using SMS/800's Student Guide, hands-on exercises, and how-to videos.

Training Resources

Training Schedule

Man at a computer

Get Certified

Each Toll-Free Service Provider applicant must pass an exam to certify you have been trained on the knowledge of customer records, number administration, and service provisioning.

Woman wearing a telephone headset

Frequently Asked Questions

Explore frequently asked questions about SMS/800, the Toll-Free Industry, and becoming a Toll-Free Service Provider, Service Registrar or an SCP Owner/Operator.

Learn More

Blog

Gain insights from our industry experts and get the latest Toll-Free Industry news.

View Our Blog

From Our Blog

Today marks the official launch of the Texting and Smart Services (TSS) Registry. Designed to serve as the centralized routing database for all multimedia services associated with Toll-Free Numbers, the TSS Registry is the first formal industry-wide system to support the growing demand for the text-enablement of Toll-Free Numbers.

The FCC will begin imposing a new annual fee on Resp Orgs based on the number of Toll-Free Numbers (TFNs) each Resp Org manages. This fee, which we reported on last December, will be due for the first time this September.