Who We Are
SMS/800 makes Toll-Free possible through advanced and reliable technologies, backed by a talented and innovative team that’s committed to your success.
20+ years OF TOLL-FREE RELIABILITY
At SMS/800, we are creating innovative technologies and advancing the telecommunications industry through open collaboration, sound business practices and integrity.
Join Our Team
Do you have a passion for technology, a thirst to collaborate, and fresh ideas? Are you ready to transform an industry, and help businesses realize the power of toll-free?Join Our Team
The History of Toll-Free
History of Toll-Free
In 1967 an exciting, new way to do business was born. And today, the Toll-Free Number remains one of the best ways to bring visibility to your brand and connect with your customers. As the backbone of the Toll-Free platform, SMS/800 leads the way for future innovations and fresh ideas for making the most of your Toll-Free Number.
Toll-Free Numbers were introduced by AT&T as “Inward Wide Area Telecommunications Services (INWATS).”
The computer revolution made possible a first-generation system of centralized databases for processing Toll-Free calls.
The Bell System divestiture opened Toll-Free Service up to competition, and an 800 service network was developed that would make Toll-Free Service offerings possible for any telecommunications company.
The Federal Communications Commission (FCC) issued an order to make Toll-Free Numbers fully portable - Toll-Free Subscribers could now change Toll-Free Service Providers without having to change their numbers.
SMS/800 was established through the FCC tariff.
Because of Toll-Free demand, the 888 area code was released, as the number of available 800 area codes dwindling.
More demand led to the release of the 877 area code.
The Toll-Free Industry was thriving and the 866 area code was released.
SMS/800, Inc. was formed by the SMS/800 Executive Team.
The 855 area code was released due to increased demand.
On November 1, 2013, under FCC Order, SMS/800, Inc. assumed tariffing authority and sole responsibility for managing the database of Toll-Free Numbers; certifying and distributing numbers to Toll-Free Service Providers; and certifying SCP Owners/Operators that route and provide routing distribution of Toll-Free calls. The demand for Toll-Free Numbers led to the 844 area code.
SMS/800 formed a new Board of Directors, ushering in a dynamic new chapter for the company, and the Toll-Free Industry as a whole.
Policy & Tariff
Toll-Free Service Provider access to SMS/800 is described under the 800 Service Management System (SMS/800) Functions Tariff - FCC No. 1 which is on file with the FCC. The tariff contains regulations, rates, and charges applicable to the provision of SMS/800 functions and support services for Toll-Free Numbers.
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