Hand holding a tablet

What We Do

SMS/800 provides administration and routing for all Toll-Free Numbers in North America as authorized by the Federal Communications Commission.

Toll-Free Means Business

  • 400+ Toll-Free Service Providers
  • 20+ Network Service Control Points
  • 40+Million Toll-Free Numbers Managed

Since 1993, we have operated a secure and reliable platform serving Toll-Free Service Providers and network Service Control Points throughout U.S. and Canada. With over 40 million numbers in service, SMS/800 is a trusted partner of businesses and telecom providers who experience the value of Toll-Free every day.

See What Toll-Free Can Do for You

  • Support Your Brand

    Communicate the image you want. Toll-Free means business and your number can mean nationwide, trusted, or whatever you want your customers to know about you.

  • Get More from Your Marketing Dollars

    Use Toll-Free to gather marketing intelligence and track your campaign effectiveness.

  • Delight Your Customers

    Get your customers to the right place and save money through sophisticated call routing based on time of day and geographic location.

Woman wearing a telephone headset

Frequently Asked Questions

Explore frequently asked questions about SMS/800, the Toll-Free Industry, and becoming a Toll-Free Service Provider or an SCP Owner/Operator.

Learn More


Gain insights from our industry experts and get the latest Toll-Free Industry news.

View Our Blog

From Our Blog

Beginning today, Responsible Organizations (Resp Orgs) of record are receiving notifications regarding requests to text enable their Toll-Free Numbers.

SMS/800, Inc. is currently developing a new registry to enable texting and other multimedia services for Toll-Free Numbers. Previously, we spoke to Alan Stiffler, SMS/800’s vice president of business development, about this critical initiative and the related business drivers. In this post, Alan shares his insights on how the system will work and provides more details on the introduction timeline.