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What We Do

SMS/800 provides administration and routing for all Toll-Free Numbers in North America as authorized by the Federal Communications Commission.

Toll-Free Means Business

  • 400+ Toll-Free Service Providers
  • 20+ Network Service Control Points
  • 40+Million Toll-Free Numbers Managed

Since 1993, we have operated a secure and reliable platform serving Toll-Free Service Providers and network Service Control Points throughout U.S. and Canada. With over 40 million numbers in service, SMS/800 is a trusted partner of businesses and telecom providers who experience the value of Toll-Free every day.

See What Toll-Free Can Do for You

  • Support Your Brand

    Communicate the image you want. Toll-Free means business and your number can mean nationwide, trusted, or whatever you want your customers to know about you.

  • Get More from Your Marketing Dollars

    Use Toll-Free to gather marketing intelligence and track your campaign effectiveness.

  • Delight Your Customers

    Get your customers to the right place and save money through sophisticated call routing based on time of day and geographic location.

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Frequently Asked Questions

Explore frequently asked questions about SMS/800, the Toll-Free Industry, and becoming a Toll-Free Service Provider or an SCP Owner/Operator.

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Gain insights from our industry experts and get the latest Toll-Free Industry news.

View Our Blog

From Our Blog

Now that the Texting & Smart Services (TSS) Registry Beta release is live, we talked with Ryan Karnas, Director of Product & Services, to get his insights on the core system requirements and some of the technical features of the new registry. 


One of the hallmark features of the SMS/800 voice platform is to ensure smooth and hassle-free Toll-Free Number (TFN) portability, which allows a TFN subscriber to switch service providers while retaining the same number for incoming calls. Read more to find out what new features has been implemented to help expedite this process.