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What We Do

SMS/800 provides administration and routing for all Toll-Free Numbers in North America as authorized by the Federal Communications Commission. We also operate the centralized registry for top-level routing data for Toll-Free messaging and multimedia services.

Toll-Free Means Business

  • 400+ Toll-Free Service Providers
  • 20+ Network Service Control Points
  • 40+Million Toll-Free Numbers Managed

Since 1993, we have operated a secure and reliable platform serving Toll-Free Service Providers and network Service Control Points throughout U.S. and Canada. With more than 40 million numbers in service, SMS/800 is a trusted partner of businesses and telecom providers that experience the value of Toll-Free every day.


And today 6 in 10 mobile subscribers prefer text to voice when contacting a business, which is why we have expanded Toll-Free Service to include texting through our new TSS Registry.

See What Toll-Free Can Do for You

  • Support Your Brand

    Communicate the image you want. Toll-Free means business and your number can mean nationwide, trusted, or whatever you want your customers to know about you.

  • Get More from Your Marketing Dollars

    Use Toll-Free to gather marketing intelligence and track your campaign effectiveness.

  • Make Better Connections

    Get your customers to the right place and save money through sophisticated call routing based on time of day and geographic location.

Become a Trusted SMS/800 Partner

As an authorized partner of SMS/800, you can be given access to the Toll-Free Numbers database and texting and smart services tools.

Become a Toll-Free Service Provider | Become an SCP Owner/Operator | Become a Service Registrar


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Frequently Asked Questions

Explore frequently asked questions about SMS/800, the Toll-Free Industry, and becoming a Toll-Free Service Provider, Service Registrar or an SCP Owner/Operator.

Learn More


Gain insights from our industry experts and get the latest Toll-Free Industry news.

View Our Blog

From Our Blog

When it comes to solving big problems, we often need a community of passionate team players to come up with a good solution. There are a couple of events next month that will bring the best minds in telecom together to help solve some of our common challenges, such as robocalls and other forms of fraud.

Bad Traffic

We’re not talking about the DC Beltway at rush hour, Chicago’s O’Hare airport at any time of the day, or the all kazoo cover of John Barleycorn Must Die. We are talking about traffic that is sent to Toll-Free subscribers for fraudulent purposes. This practice is referred to as “traffic pumping.”