Rates
SMS/800 rates are set annually in the 800 Service Management Systems (SMS/800) Functions Tariff on file with the FCC, a copy can be found by selecting Tariff from SMS/800 Documents menu above. To view a table of the current SMS/800 rates, select Rates and Charges from the Documents section below.

Deposit Policy
A refundable deposit of $4,000 is collected from each prospective Responsible Organization (Resp Org). This deposit should be included with the original Service Establishment Form and sent to the SMS/800 Help Desk.  If the Resp Org remains current with SMS/800 account payments for one year, the deposit, plus interest, will be returned.  Please note: The deposit will not be applied to invoices for SMS/800 services provided.

Billing Cycle
The billing cycle runs from the 15th through the 14th of the following month. Invoices are made available in an online billing system on the 10th business day of the following month. The online billing system is accessible by a Resp Org’s Primary and Alternate Billing Contacts and Primary Contact.

Billing Cycle Example: The invoice for the billing period of January 15 through February 14 is made available in the online billing system on tenth business day in March and payment is due on April 15.

 To view a sample SMS/800 bill, select Sample Bill from the documents section below. Please Note: The example amounts charged on the sample SMS/800 bill may differ from the rates and charges specified by the current Tariff. 

Payments
Monthly payments are due by the 15th of each month. Payments may be made by Telecash Wire, Account Clearing House (ACH), check, or credit card.

Pay by Check
Send check pay to the order of  "SMS/800, Inc."

For address to mail the check, contact the SMS/800 Help Desk (888-SMS-3300, option 1) or SMS/800 Business Manager (888-SMS-3300, option 3).

Note: Please also include the SMS/800 payment receipt located on the bottom of the first page of the invoice and write the account number on the check. If making payments to multiple accounts include all payment receipts and write all account numbers on the check.

Pay by Telecash Wire or ACH
Include your SMS/800 account number on your transmittal to:

For SMS/800 bank name, ABA routing number and account number, contact the SMS/800 Help Desk (888-SMS-3300, option 1) or SMS/800 Business Manager (888-SMS-3300, option 3)

Pay Online
Select Make a Payment from Billing Info when logged into the Resp Org or SCP site. Note: Transactions are limited to $25,000.

Interest Charges
The SMS/800 Tariff does not allow for a grace period. Interest charges are assessed on all unpaid balances. These charges will be reflected on your monthly statement.

Billing Contact
Each Resp Org appoints a Primary and Alternate Billing Contacts. The Billing Contact can be a specific individual or a department. SMS/800 invoices as well as any questions about the financial status of the Resp Org’s account will be addressed to the Billing Contacts. A Resp Org’s Company Admin can make changes to their Billing Contacts by submitting an SMS-57b Billing Contact Profile form.

Questions?
Please call 888-SMS-3300, Option 3.