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2009
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News

SMS/800 news will now be posted directly to the Web instead of being distributed through a print newsletter. A new article will be posted to the site every other week.

This week’s article can be accessed from the SMS/800 Home page.

2009 News Items
  
New Billing System for SMS/800 Coming Soon (12/29/2009 2:37:39 PM)
SMS/800 is currently in the process of creating a new billing system. The new billing system will allow users to view bills online at the SMS/800 Website. To help prepare for the new system we are requesting updated contact information for Resp Orgs Primary Billing Contact and Alternate Billing Contacts. ...(More)
 
SMS/800 Website Downtime (12/14/2009 7:37:41 PM)
The SMS/800 website (www.sms800.com), Resp Org and SCP sites, will be taking a downtime on Saturday, December 19, 2009 from 12:00 AM CT until 7:00 AM CT and again on Sunday, December 20 from 12:00 AM CT until 7:00 AM CT. During this downtime you will be able to submit forms; however they will not be processed until SMS/800 Help Desk staff gains access to the SMS/800 Website starting at 5:00 AM CT. ...(More)
 
How to Pay Your SMS/800 Bill by Credit Card on the SMS/800 Website (12/8/2009 7:23:16 PM)
SMS/800 will accept Master Card, Visa, American Express, and Discover. You can make payments of up to $25,000 and you will not be charged a transaction fee. ...(More)
 
The New Billing System for SMS/800 (11/17/2009 6:13:16 PM)
SMS/800 is currently in the process of creating a new billing system. The new billing system will allow users to view bills online at the SMS/800 Website. To help prepare for the new system we are requesting updated contact information for Resp Orgs Primary Billing Contact and Alternate Billing Contacts. ...(More)
 
What Happens When a Resp Org Disconnects Their SMS/800 Service? (11/2/2009 7:15:09 PM)
The process that follows a Resp Org’s disconnection from the SMS/800 system is designed to keep confusion to a minimum. And knowing how the process works can aid Resp Orgs trying to assist stranded customers. ...(More)
 
Information About the New Billing System for SMS/800 (10/13/2009 5:16:02 PM)
SMS/800 is currently in the process of creating a new billing system. The new billing system will allow users to view bills online at the SMS/800 Website. To help prepare for the new system we are requesting updated contact information for Resp Orgs Primary Billing Contact and Alternate Billing Contacts. ...(More)
 
Tips for Using SMS/800 Online Forms (9/25/2009 7:10:42 PM)
On June 1, 2009 authorized users began using the Online Forms feature on the SMS/800 Website. The SMS/800 Help Desk has compiled the following tips help users correctly submit forms to ensure their requests are completed in a timely manner. ...(More)
 
New Billing System for SMS/800 (9/9/2009 7:59:26 PM)
SMS/800 is currently in the process of creating a new billing system. The new billing system will allow users to view bills online at the SMS/800 Website. To help prepare for the new system we are requesting updated contact information for Resp Orgs Primary Billing Contact and Alternate Billing Contacts. ...(More)
 
NPA Relief Plans – Splits and Overlays (8/20/2009 7:16:09 PM)
Most SMS/800 users understand what NPA (Numbering Plan Area or Area Code) splits and overlays are, but you may not know who makes the decisions and how the overall process works. Here you will find general information on the processes associated with number resource administration as well as how splits and overlays are handled in the SMS/800. ...(More)
 
SMS/800 Billing System (8/6/2009 4:06:02 PM)
SMS/800 is currently in the process of creating a new billing system. The new billing system will allow users to view bills online at the SMS/800 Website. To help prepare for the new system we are requesting updated contact information for Resp Orgs Primary Billing Contact and Alternate Billing Contacts. ...(More)
 
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